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Help & FAQ

Account & Login

Sign in, social login, and account security

How do I sign in with Google or Apple?

You can sign in using your Google, Apple, or Facebook account instead of creating a separate email and password. On the login or registration screen, tap the provider icon.

Your browser will open to the provider's sign-in page. After authenticating, you are redirected back to the app and signed in automatically. If this is your first time, a new account is created and you proceed to onboarding.

Social login uses the same secure authentication system as email/password login. Your provider credentials are never stored in the app.

Can I use both email and social login for the same account?

Your account is identified by the email address associated with your login method. If you signed up with email/password and later try social login with the same email, the accounts are linked automatically.

To switch between login methods, simply use whichever option you prefer on the login screen. Your data and subscription remain the same regardless of how you sign in.

How do I change or reset my password?

If you signed up with email and password:

  • Change password — Go to Settings > Profile and tap Change Password. Enter your current password, then your new password.
  • Reset password — On the login screen, tap Forgot Password. Enter your email address and a verification code will be sent. Use the code to set a new password.

If you use social login (Google/Apple/Facebook), password management is handled by your provider.

What do I do if social login fails?

If social login fails or gets stuck:

  • Ensure you have a stable internet connection
  • Try closing and reopening the app, then attempt login again
  • If you see errors about an existing session, the app will automatically clear it and retry
  • On iOS, ensure Safari is set as your default browser for Apple Sign-In to work reliably

If the issue persists, you can always sign in with email and password as an alternative.