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Help & FAQ

Receipts

Transaction receipts

How are receipts generated?

Receipts are created automatically when you save an order — but only if you've set up your "Business Profile" (Settings → "Business Profile"). Without it, no receipt is created. If you set up the profile later, the receipt is created the next time you edit the order.

Each receipt gets a number like REC-20260929-0001. When you edit the order, its receipt is updated and keeps its number. You find all receipts in the menu under "Business" → "Receipts".

Can I delete or change a receipt?

Receipts can't be deleted or edited directly – they are always created from their order. If a line item should look different or disappear, edit the order:

  1. Open the order under Orders
  2. Tap the floating action button (FAB) and choose "Edit"
  3. Change the product, quantity, price or discount, or remove the line item, and save

The receipt updates automatically and keeps its number.

What information does a receipt contain?

Each receipt includes:

  • Receipt number and date
  • Your business details from the "Business Profile" — name, contact details, Tax ID, bank account and "PayPal Address" if set — and signatures
  • Customer details — name, email, phone, address
  • Each product with quantity, price and discount, plus shipping if any
  • Subtotal, tax (if applicable) and total, the payment status and the amount paid
  • Your terms, and the § 19 UStG note if you use the small business exemption

Open a receipt to "Share PDF" or "Print" it.

How does receipt numbering work?

Receipts are numbered automatically using the format REC-YYYYMMDD-XXXX where YYYY is the year, MM the month, DD the day, and XXXX is a sequential counter. This ensures every receipt has a unique, traceable number.